Frequently Asked Questions
ARE YOU WITH THE CITY? /WHO ARE YOU? /WHAT DO YOU DO?
We are Water Education Technologies. We are an independent company that specializes in connecting homeowners with pre-screened, certified water professionals in your area. We schedule for several certified companies with the intent of offering you the opportunity of knowing the quality of water in your home.
WHAT ARE YOU SELLING?
We are not selling anything. We are a scheduling company only that assists homeowners in finding certified, reputable, and prescreened water professionals in the area.
WE HAVE CITY WATER?
We test city water as well. The city only tests your water once a year and you should really have your water tested every six months; that is why they do this for free.
WHAT’S IN IT FOR YOU?
We JUST specialize in connecting homeowners with pre-screened and certified water professionals in your area.
WHAT’S IN MY WATER?
We only schedule for our certified partners, so their lab does not release results directly to us. I do know that the note from their lab only has a range of readings rather than specific levels, which is why their technician needs to do further testing to get accurate results.
WHY DO WE BOTH HAVE TO BE PRESENT?
There are both male and female technicians in the field, so it is a blanket policy for safety reasons as well as to be respectful to you and your family. We believe in all homeowners or adults in the home getting the great education about water quality that our Partners provide so that each family member has the opportunity to not only see the tests being performed but to have the ability to ask the Certified Water Technician any questions they have. Education about water quality is the foundation of what our Partners provide.
HOW LONG DOES THE TESTING TAKE?
The testing ONLY takes about 30-40 minutes, just depending on the questions you have, so not too much time at all.